1. GENERAL PROVISIONS
The data controller is SILVESTRE ADVOCATS, SL, located at Prat de la Creu 8, office 202, AD500 – Andorra la Vella. The website is restricted to users aged 18 and over. Third-party data requires their informed consent, and data of minors requires proof of parental authority pursuant to article 8.1 of the LQPD.
2. LEGAL BASIS AND PROCESSING PURPOSES
Personal data are processed for the following purposes:
- Managing communication requests through contact forms (basis: consent)
- Administrative and contractual management of professional services (basis: contract performance)
- Compliance with applicable legal obligations (basis: legal obligation)
- Platform security and fraud prevention (basis: legitimate interest)
3. DATA CONTROLLER, EU REPRESENTATIVE AND DATA PROTECTION OFFICER
Data Controller: SILVAD (contact details in Section 1).
Data Protection Officer: Josep Antoni Silvestre Cánovas. Contact form: https://silvestre.ad/contacte/ · Phone: +376 803344.
4. DATA RETENTION
Personal data retention periods are:
- Maximum 5 years from the last interaction (no contractual relationship)
- For the duration required by law (legal or contractual obligations)
- Until consent is revoked (consent-based processing)
5. DATA RECIPIENTS AND INTERNATIONAL TRANSFERS
Data may be shared with:
- Technology providers with data processing agreements (Mailjet)
- Public authorities when legally required
Transfers outside Andorra are made with appropriate safeguards via standard contractual clauses or adequacy decisions.
6. INDIVIDUAL RIGHTS (ARCOPOL)
Under Law 29/2021 (LQPD) and Decree 391/2022, data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability. Requests must be submitted signed to SILVAD's address or via the contact form, accompanied by identification documentation.
Complaints for non-compliance may be filed with the Andorran Data Protection Agency (www.apda.ad).
7. COOKIE POLICY
Cookies used include:
- Essential: required for basic website functionality
- Statistics: performance analysis
- Marketing: personalised advertising
- Functional: additional features
- Preferences: settings retention
Non-essential cookies require prior express consent via the configuration panel. Essential cookies (Cloudflare security, NitroPack optimisation) do not require consent. The site uses Google Consent Mode, activating google_auto_fc_cmp_setting based on user consent.
8. SECURITY
SILVAD implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of data against unauthorised access, loss or destruction.
9. POLICY CHANGES
SILVAD may modify this policy in accordance with applicable regulations, communicating substantial changes through the website or electronically when consent renewal is required.
Last updated: December 2024.